The Grainfather - Hop Spider

**UPDATED 6/26/20**

BREWSRQ is accepting orders for curbside pick-up, local delivery, and shipping to FL addresses. 

Dear Friends, Patrons, and Brewers,

 In response to the coronavirus COVID-19 outbreak, we are making some changes to how we are operating the shop to ensure that you, your families, and our families stay as safe as possible during these uncertain times.

Effective immediately, and until further notice, we are making the following changes to our operations:

NO WALK-IN SALES: We have decided to suspend in-person counter sales indefinitely. Our shop is just too small to allow for proper physical distancing, and the transmission risk too great to be safe for our employees and customers. All orders must be placed in advance through BrewSRQ.com for curbside pick-up, delivery, or shipping. (If you are unable to use the website, but have access to email and a credit card we can make alternate arrangements - please contact us.)

Your response to our curbside delivery service has been amazing, and we have decided to make it a permanent service. Once you arrive to collect your order, please call 941-444-9665 and open the door or trunk of the vehicle where you would like your order placed. We will not hand the items to you directly.

If you have an immediate & urgent need for items, please place your order for the earliest available time slot and call the shop. We will do everything we can to expedite your order. Please arrive on time for your designated pick-up so we don’t miss you and disrupt your plans. If you are unable to make your pick-up appointment, please contact us to reschedule. Pick-up hours will not change for the time being, however the shop will not be staffed after the last shipments and scheduled pick-ups go out for the day. Pickup hours are M-F 10am-6pm and Sat 9am-12pm.

DELIVERY AND SHIPPING COSTS: We thank everyone for the great support we’ve had over the past few months. We are so happy we could supply you and keep you brewing through the lockdowns. Starting Friday June 26th, we will be reverting back to our statewide flat shipping rate of $8.97 for all orders between $35 and $100. Local delivery rates will be moving to $9.97 for all orders between $35 and $100. Free shipping and delivery will apply on all orders over $100. Curbside pickup will remain free.

CONTACT/SUPPORT OPTIONS:  JW will be available via chat for beer, wine, and other brewing questions M-F 10am-4pm even if he’s not on-site. The chat is located in the blue box/bubble (Need Help?) at the right side of the screen on the website. Nathan can handle any questions regarding orders and the website. You can always call the shop but may not be able to receive answers to your questions right away. If we do miss you, we will do our very best to get back to you in a timely manner.

There will be no public brew days, classes, or events held at BrewSRQ until the threat of widespread infection has passed, but for now we have nothing planned through the summer and early fall.

Thank you for understanding while we adjust; we are grateful for your support. The BrewSRQ team is 100% dedicated to the health and safety of our customers and our team. We will ensure you have access to the very best brewing supplies and gear and will do whatever we can to keep you brewing until things return to normal. We look forward to getting back to business as usual as soon as possible.

Stay safe out there, and please be kind to each other.

Cheers,

JW, Nathan, and Megan

BrewSRQ